Privacy Policy 🕵️

This privacy policy (“Policy”) explains how information that identifies you (“personal information”) is collected, used and disclosed by STREAMINGHD, SPA. (“STREAMINGHD”, “Company”, “we” or “us”), including in relation to the STREAMINGHD online services available at streaminghd.cl, sthd.cl, oracle.streaminghd.cl, audio.streaminghd.cl or any other website or application where this Policy is posted (collectively, the site”). The Policy also describes how we collect information through the tools, software development kits (“SDKs”) and application programming interfaces (“APIs”) available on the Site or otherwise by STREAMINGHD (collectively, the "Tools"). The Site and Tools are together called our “Service.” By accessing or using our Service, you indicate that you have read, understood and agree to our collection, storage, use and disclosure of personal information as described in this Privacy Policy. This Privacy Policy explains how we collect information from or about people who visit our Site, or who are our direct customers, and, where our customer is a business entity, people who are employees, agents and other representatives of our customer. These individuals are referred to as “you” throughout this Privacy Policy. For more information about how we collect and use information about our customers' end users collected through the Tools, please see Section 6 “Information About Use of APIs and Tools” below.



1. Collection of Personal Information and Other Information.


Generally. We collect personal information from our users and visitors to our Site. We collect and store the following personal information that you enter using our Service (sthd.cl) when you register or register an account: email address, first and last name. company name. When you arrive at our business site (streaminghd.cl) and request contact, we collect the following information: first name, last name, email, company name, company title, country and company website. Use of cookies and other technologies to collect information. We also automatically collect information about you and any computer or device you use to access the Site. Some of the information we collect and the ways in which we collect it include:


Cookies. When you visit the Site, we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer or device that allows us to uniquely identify your browser, computer or device. A cookie may also transmit other information to us, such as your username, user ID, Internet Protocol (“IP”) address, unique device identifiers, your browser settings and specifications, and information about how you use the Site (e.g. For example, the pages you view, the links you click, the frequency with which you access the Service, and other actions you take on the Service). Cookies also allow us to track your use of the Site over time.
Log files. We may record log file information each time you access the Site. This information may include information such as your web request, IP address, browser type, unique device identifiers, information about your device, referring/exit pages and URLs, number of clicks and how you interact with the Site, domain names, pages destination, pages visited and other similar information.
Gif. We may employ clear gifs (also known as web beacons or pixel tags) that may collect information about you, your computer or device, such as your web request, IP address, unique device identifiers, browser type, information about your device, pages visited, and information about cookies, all of which can show the usage patterns of your site.
Mobile device information. When you access the Site with a mobile device, we may collect and store a unique identifier associated with your device (including, but not limited to, a UUID, a unique ID for advertisers (“IDFA”), a Google Ads or Google Advertising ID. Windows ID), mobile carrier, device type, model and manufacturer, and mobile device operating system make and model.
Information collected by third parties. When you visit or use the Service, third parties may obtain information about you or your computer or device. These third parties may include: Service Providers. We may use service providers to assist us with the Service or any other legal activities we may conduct, including the other activities we describe in this Policy. This means that service providers may collect, process and store any information we may collect under the Policy, and information collected in connection with the Service may be collected directly by our service providers. For example, we may use payment services to help us collect and process payment information. Third Party Tracking. We may allow third party services to collect information about you, your computer or device when you visit the Site. This information may be collected automatically, including through cookies, social media plug-ins and other technologies. The information collected, and the manner in which it is collected, may include the information and methods described in the “Use of Cookies and Other Technology to Collect Information” section above. These third parties may collect information about your use of the Service over time, and may combine it with other information they possess or obtain about you, such as about your use of other websites and services. These third parties may use this information for our purposes or the purposes of third parties, including marketing purposes, such as customizing advertising to you on the Site or in other locations, such as third-party websites and services. Such third-party services include, but are not limited to:

Google Analytics, which may use technologies such as cookies to collect information, including for Google's own purposes. Google wants us to provide you with a link to its “How Google uses data when you use our partners' sites or apps” web page at http://google.com/policies/privacy/partners/
For additional information about the choices you may have about the collection and use of third-party information, see the “Your Choices” section below.


2. How We Use Personal Information

We collect, use, process, combine, retain and store personal information we collect or receive for a variety of purposes, including: For our business activities, including to operate the Service, maintain your account and personalize your experience. With the service;

To process your payment.
To communicate with you and respond to your requests, such as to answer your questions or to communicate with you about changes to the Service.

For marketing and advertising purposes, such as marketing or offering you products or services that we think may interest you;
For analysis and research purposes, including to monitor and track the use of the Service;
To enforce this Policy or the Terms of Use, to resolve disputes and otherwise to comply with our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;

Comply with contractual and legal obligations and requirements; To fulfill any other purpose for which you provide personal information; and For any other lawful purpose, or other purpose to which you consent.

3. Sharing Personal Information.


We also transmit, disclose, grant access to, make available and provide personal information to third parties, including:

To service providers, subcontractors, partners, suppliers, consultants and others who assist us with any of the purposes indicated above or otherwise in this Policy;

To our affiliates, parents, subsidiaries and other related companies, all for the purposes indicated above or otherwise in this Policy;To third parties to respond to or comply, in our sole discretion, with a court order, subpoena, law enforcement or other government request (with or without notice, at our discretion);

To purchasers, successors or others in connection with a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in what personal information held by us may be among the transferred assets;

To other third parties with your consent or with your consent; and To third parties, at our discretion, to: (i) comply with any applicable laws or regulations, (ii) enforce this Policy or our Terms of Service, including investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, or (iv) protect against harm to the rights, property or safety of us, the Service, other users of the Service or third parties. We may also share information with others in aggregate and anonymous form that it does not directly identify you as an individual.

We may also share information with others in an aggregated, anonymous form that does not directly identify you as an individual.


4. Your Options.


Marketing emails. If you do not wish to receive promotional emails, you must click the “unsubscribe” button in promotional email communications. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages related to your account or the Service, such as updates to Service features or technical and security notices. Online Advertising. We collect and may allow third parties to collect information from our Site using cookies and other technologies, including for our and third parties' online advertising purposes. You may be able to “opt out” of some of this information collection by actively managing the settings on your browser or mobile device, but we do not promise that such settings will be effective. Please refer to the technical information of your browser or mobile device for information about the settings offered for cookies or other tracking technologies. For more information about cookies, you can visit https://www.consumer.ftc.gov/articles/0042-cookies-leaving-trail-web and/or the Digital Advertising Alliance's consumer choice opt-out pages at http : //www.aboutads.info/choices and http://www.aboutads.info/choices-mobile (for mobile devices). For additional information about third-party tracking and the choices you may have, please see the “information collected by third parties” section above. Don't Track Preferences. While we want to respect your privacy as described in this Policy, unfortunately the Site does not monitor or behave differently if your computer or browser transmits a “do not track” or similar message to us or the Site.

5. Access and Correction of Personal Information


If you have registered for an account with the Service, we may provide you with the ability to access, review and change certain personal information by logging into the Service, visiting your account page, and using the features and functionality available there. Not all personal information is maintained in a format that you can access or modify. If you wish to request access, correction or deletion of personal information, you can send us your request to contacto@streaminghd.cl. We will review your request and may ask you to provide additional identifying information, but we do not promise that we will be able to satisfy your request. For example, personal information may already have been relied upon, acted upon, or disclosed to third parties, and we generally do not take steps (or have the ability to take steps) to undo prior reliance or actions. We may also not honor a request to change information if we believe that the change would violate any law or legal requirement, would cause the information to be incorrect, or would be burdensome in our sole discretion.


6. Information About Using Apis And Tools

In the course of providing the Tools and Service to our customers, we may collect analytics or other data through the use of APIs (“Analytics Data”). The APIs and portions of the Tools are designed to be compatible with or integrated into websites and applications that offer video content, allowing you to play Content or collect Analytics Data. Analytics data may include information about customer end users viewing video content, such as IP addresses, cookie information, unique device identifiers, details about the video content viewed, computer or device information, software information, or technology used to watch videos, interactions with video content (for example, when the user starts watching, when they click “pause”, when they skip an ad, etc.), and information from publishers and distributors of video content (e.g. user ID). User content and analytics data are owned and controlled by our clients. We collect and process User Content and Analytics Data solely to provide our Service to our customers, to maintain and improve our Service, and as permitted by our agreement with our Customers. We may share User Content and Analytics Data as described in Section 3 above and as directed or permitted by our Customers. We do not use User Content or Analytics Data for our own advertising or marketing purposes, nor do we disclose such data to third parties other than those described in Section 3 above or as directed by our Clients, except to the extent the Data analytics have been aggregated and/or anonymized in a way designed not to identify our client or its end users. The relevant client will have its own privacy policy that will describe its collection and use of information collected through the Tools. This Policy is not intended to describe the privacy practices of any third party website or service or our customers' use of the Tools.


7. Security and Storage of Information.


We take what we believe are commercially reasonable measures to help protect the personal information we collect, but we do not guarantee that personal information will be completely protected. For example, the transmission of information over the Internet is not completely secure. Any transmission of personal information by you is at your own risk. We are not responsible for circumventing any privacy settings or security measures contained on the Site, including illegal acts of third parties (such as criminal hacking). The security and protection of your information also depends on you. Where we have provided you (or where you have chosen) account credentials (for example, usernames or passwords) to access certain parts of the Site or Service, you are responsible for maintaining the confidentiality of those credentials. Do not give your credentials to anyone else. If you enter a section of the Service that requires a password, you must log out when you exit. If you believe that any of your Site or Service account credentials have been compromised, please contact us immediately at contacto@streaminghd.cl

8. Data Retention.


We tend to retain personal information for as long as we deem necessary for our business purposes, or as necessary to operate the Service, fulfill your requests, or comply with applicable law.

9. People Under 13 Years Old.


We do not direct our Site or Service to children under 13 years of age. In the event we learn that we have collected personal information from a child without parental consent or the legal authority required by applicable privacy laws, we will delete that information as soon as possible. as possible. If you believe we may have collected information from a child under 13, please contact us at contacto@streaminghd.cl

10. Links To Third Party Websites.

The Service may contain links to and from third-party websites of our business partners, advertisers, social media sites and campaign sponsors, and our users may post links to third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for their policies. Please check individual policies before submitting any information to those websites.


11. Use of Third Party Credentials

The Service may request third-party credentials to provide specific features, depending on the case we request:



1.- Facebook Credentials: To forward a live broadcast from our platform to Facebook, the user must grant access to our platform. These credentials will be used for the sole purpose of sending a live stream to Facebook and no data will be stored for other uses. 



2.- Google / Youtube Credentials: To upload videos from our platform to Youtube, the user must grant access to the Youtube API within the Platform Administrator. These credentials will be used for the sole purpose of uploading videos to YouTube and managing their metadata, and will be immediately removed from our database when the “unlink” option is used.



3.- Zoom Credentials: To upload recorded videos from Zoom to the STREAMINGHD platform or transmit the live feed of a Zoom meeting, the user must grant access to the Zoom API within the Platform Administrator. These credentials will be used for the sole purpose of uploading Zoom videos to STREAMINGHD or sending the live Zoom video to STREAMINGHD, and will be immediately removed from our database when the “unlink” option is used.



12. Updates To This Policy

We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the “last modified” date above and post the updated Policy on this page. If you object to any changes, you may close your account. Continuing to use our Services after we post changes to this Privacy Policy means you accept the changes.

LAST UPDATED MARCH 2, 2019